Operational Management
School Survey.  Principals/head teachers are given two vignettes:   , One on solving the problem of a hypothetical leaky roof   - One on solving a problem of inadequate numbers of textbooks.    Each vignette is worth 2 points.      The indicator will measure two things: presence of functions and quality of functions. In each vignette:   - 0.5 points are awarded for someone specific having the responsibility to fix   - 0.5 point is awarded if the school can fully fund the repair, 0.25 points is awarded if the school must get partial help from the community, and 0 points are awarded if the full cost must be born by the community   - 1 point is awarded if the problem is fully resolved in a timely manner, with partial credit given if problem can only be partly resolved.